𝐌𝐨𝐦𝐒𝐡𝐞'𝐬 𝐂𝐥𝐞𝐚𝐧𝐞𝐫𝐬 𝐋𝐋𝐂 Help
TRUST & SAFETY
Can I trust my cleaning professional?
All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a certified cleaner
Is my billing information kept safe and secure?
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
Do the cleaning professional go through a background check?
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
What happens if something goes wrong during my appointment?
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!